Services

Three layers. One connected system. You start where you are.

Every freight forwarder is at a different stage. Some need to be found online. Some need their operation structured. Some need everything connected. We built a layer for each.

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Layer 1

The Visible Operator

$800 – $1,500

One-time investment · 10–14 working days

Your company exists. Now make sure every potential client can find it and reach you.

person_search Who this is for

You're a freight forwarder with real clients and real revenue — but no digital presence. Potential clients can't find you online. Your company doesn't show up on Google. You have no website, or the one you have doesn't represent the quality of your actual service. You rely entirely on word of mouth and personal relationships.

build What we build

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    Professional website with SEO

    Mobile-first, fast-loading, optimized for freight forwarding search terms in your market.

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    Google Business Profile setup

    Verified listing, optimized categories, service areas, and review management foundation.

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    Professional email configuration

    Domain-based email (you@yourcompany.com) replacing generic Gmail or Yahoo addresses.

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    Brand identity standardization

    Consistent logo usage, colors, and document templates across all client touchpoints.

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    Training session + 14-day support

    Hands-on walkthrough with your team plus two weeks of post-launch support.

compare_arrows Before → After

Before

Invisible online. Potential clients can't find you.

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After

Professional presence. Found on Google. Credible at first contact.

Before

Generic Gmail. Inconsistent branding. Looks unprofessional.

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After

Domain email. Consistent branding. Matches your service quality.

Delivery: 10–14 working days from audit to handover

Investment: $800 – $1,500 (one-time) — Includes: Build, population with your real data, 1 training session, 14-day support

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Layer 2

The Structured Operator

$2,000 – $3,500

One-time investment · 18–25 working days

You have clients. You have shipments. Now replace the scattered tools with a real system.

person_search Who this is for

You're an established freight forwarder with ongoing clients and active shipments — but everything runs on WhatsApp, spreadsheets, and personal memory. Client history is scattered. Rate cards conflict. Your team spends more time searching for information than acting on it. You need structure.

build What we build

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    CRM with client management

    Full client records, contact history, notes, and relationship tracking in one place.

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    Job tracking dashboard

    Every shipment tracked from booking to delivery with status updates and alerts.

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    Document management system

    BLs, invoices, packing lists — stored, organized, and searchable per shipment and client.

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    Rate card management

    Centralized rate cards with version control — no more conflicting spreadsheets.

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    Internal communication hub

    Team messaging and task assignment tied to shipments and clients, not scattered across WhatsApp groups.

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    Training + 14-day support

    Comprehensive team training with documentation and two weeks of hands-on post-launch support.

compare_arrows Before → After

Before

Client info in WhatsApp threads. Pricing in someone's head.

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After

Full CRM. Searchable history. Centralized rate cards. Quote in hours, not days.

Before

No visibility into shipment status. Manual follow-ups.

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After

Dashboard with every job tracked. Alerts for exceptions. Nothing falls through.

Delivery: 18–25 working days from audit to handover

Investment: $2,000 – $3,500 (one-time) — Includes: Build, data migration, 2 training sessions, 14-day support

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Layer 3

The Connected Operator

$500 – $800/month

Monthly retainer · Ongoing

Your systems exist. Now connect everything and keep it running at peak performance.

person_search Who this is for

You've already invested in infrastructure — either through ShipLn or on your own. You have systems, but they're not talking to each other. Data lives in silos. Reports are manual. You need ongoing optimization, integration, and a technical partner who understands freight forwarding operations.

build What we build & maintain

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    System integration & automation

    Connect your CRM, accounting, tracking, and communication tools into one workflow.

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    Custom reporting dashboards

    Real-time KPIs, financial summaries, and operational metrics built for your decision-making.

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    Ongoing maintenance & updates

    Security patches, performance optimization, and feature updates as your operation evolves.

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    Priority support channel

    Direct access to the ShipLn team for technical issues, questions, and change requests.

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    Quarterly optimization reviews

    Scheduled reviews of system performance, usage patterns, and improvement recommendations.

compare_arrows Before → After

Before

Systems exist but don't talk to each other. Manual data re-entry.

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After

Fully connected. Data flows automatically. One source of truth.

Before

No technical partner. Issues pile up. No one optimizes.

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After

Dedicated team. Quarterly reviews. Continuous improvement.

Delivery: Ongoing — monthly retainer with quarterly reviews

Investment: $500 – $800/month — Includes: Integration, maintenance, support, optimization, quarterly review

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Compare

Side by side.

See exactly what each layer includes so you can choose the right starting point.

Professional Website
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Google & Email Setup
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CRM & Client Management
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Job Tracking Dashboard
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Document Management
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System Integration
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Ongoing Maintenance
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Not Sure?

Not sure which layer applies to you?

That's exactly what the audit is for. In 30 minutes, we'll map your current operation, identify your gaps, and recommend the right starting point — no obligation, no pitch.

Book Your Free Audit arrow_forward

30 minutes. No pitch. Just a clear picture of what's missing.